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UNC - General Administration IT Helpdesk

 

Frequently Asked Questions [ Notes go here ... ]

 

E-mail

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  Can we share mailboxes? [ Shared mailbox ]
  How do I connect to email?
  How do I access webmail?
  How do I create mail folders?
  How do I create mail rules/filters?
  How do i create a vacation message?
  What does [Spam Alert] mean?
  Help! My message was blocked, what can I do?
 

Passwords

  Password Requirments
  How do I change my Mail/AD password
  How do I change my MeetingMaker password
   
  VPN -Virtual Private Network
 
 

IT Documents [ Notes ... ]

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  Account request form
   
  Web Access Portal
 
 

IT Contact Information

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  Networking Services
  Systems Administration
  User Services - GA
  User Services - CSLD
  Leadership
 
 

Video Conference Information

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  Campus Contacts
  Overview
  Equipment status
  How to schedule a video conference
  Guide to good video conferences
   
  Wireless Passwords